Legal Advice

The company that owns the website is COMERCIAL RAMIS, S.L. (HOTEL PALMA RIAD) with CIF B07041783 and with address Avenida Jaime III nº 21, 07012 Palma de Mallorca.

Registration data in the Registry

  • Volume: 2527
  • Book: 0
  • Folio: 191
  • Section: 8a de Sociedades
  • Blade: PM-7151
  • Registration: 1st
  • Hotel registration number: H/3019
  • Restaurant registration number: R/7205
  • Hotel operator: COMERCIAL RAMIS, S.L. (B07041783)
  • Hotel property: RAMO SL (B07026610)

1. RELATED REGULATIONS

This Legal Notice is subject to the provisions of Organic Law 03/2018, of December 5, EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons in what regarding the processing of personal data and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, Law 9/2014, of May 9, second final provision by which it modifies articles 10 ,18,20,21,22,35,37,38,39,40 and 43 of Law 34/2002 of July 11, Royal Decree Law 7/2021 by which articles are modified and added to the Law for the Defense of Consumers and Users and Royal Decree-Law 13/2012, of March 30, which transposes directives on internal electricity and gas markets and on electronic communications, and which adopts measures to the correction of deviations due to mismatches between the costs and revenues of the electricity and gas sectors , as well as any subsequent regulations that modify or develop them.

2. USERS

The access and/or use of this website attributes the condition of USER, who must accept the General Conditions of Use and the Privacy Policy reflected here. Any person who does not accept these conditions must refrain from using the Website. The aforementioned Conditions will be applicable regardless of the General Conditions of Contract that, in their case, are mandatory.

3. USE OF THE WEBSITE

The access and use of the website and all the subdomains and directories included under it, as well as the services or content that can be obtained through it under its ownership, are subject to the terms detailed in this Legal Notice, without Despite the fact that access to any of said services or contents may require the acceptance of additional specific General Conditions.

Therefore, if you do not agree with the considerations detailed in this Legal Notice, please do not use the Website, since any use you make of it or of the services and contents included in it will imply acceptance of the legal terms collected. in this text.

4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Both the website design of its ownership and its source codes, as well as the logos, trademarks, and other distinctive signs that appear in it, belong to the Owner company or collaborating entities and are protected by the corresponding intellectual and industrial property rights. . Likewise, the images and other contents included in the server are protected by the corresponding intellectual and industrial property rights.

Its use, reproduction, distribution, public communication, modification or any other similar or analogous activity is totally prohibited except with the express authorization of the owner. The license to use any content of this Website granted to the User is limited to the downloading by the User of said content and its private use, provided that the aforementioned contents remain intact.

The Owner company declares its respect for the intellectual and industrial property rights of third parties; therefore, if you believe that this site may be violating your rights, please contact us.

Users who send comments and/or opinions to the Website via email or any other means, such as services such as “leave your comment” or blogs, if any, give the Owner authorization to reproduce, communication and any right of exploitation without territorial limitation. Likewise, you can delete the comment and/or opinion if you consider it offensive.

The Owner company is not responsible for the use that the User makes of the services of the Website, as well as any material that he himself includes in this Website, which may infringe the rights of intellectual or industrial property or any other right. of third parties.

5. EXCLUSION OF WARRANTIES AND LIABILITY

The Owner company is not responsible, in any case, for damages of any nature that could cause, by way of example, errors or omissions in the contents, lack of availability of the website or the transmission of viruses or malicious programs or harmful in the contents, despite having adopted all the necessary technological measures to avoid it.

The Owner company may provide you with access to third-party websites through links. These links to other websites are beyond the control of The Owner company, so it is not responsible for the content, information or services that may appear.

The Owner company is also not responsible for the infractions carried out by Web Users that affect third parties.

6. MODIFICATIONS

The Owner company reserves the right to make changes to the Website of which it is the owner without prior notice, in order to update, correct, modify, add or delete the contents of the Website or its design. The contents and services offered by the website are updated periodically. Due to the fact that the updating of the information is not immediate, we suggest that you always check the validity and accuracy of the information, services and contents contained therein.

7. RIGHT OF EXCLUSION

The Owner company reserves the right to deny or withdraw access to the Website and/or the services offered without prior notice, at its own request or that of a third party, to those Users who fail to comply with these General Conditions of Use.

8. GENERALITIES

The Owner company will pursue the breach of these conditions, as well as any improper use of its website, exercising all civil and criminal actions that may correspond by law.

9. MODIFICATION OF THE PRESENT CONDITIONS AND DURATION

The Owner company may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be valid until they are modified by others duly published.

The conditions and terms contained in this Legal Notice may vary, so we invite you to review these terms when you visit the Website again.

10. APPLICABLE LAW AND JURISDICTION

The Owner company may exercise legal actions of a civil or criminal nature against any person who makes improper use of the Website.

In case of dispute or conflict, as well as any issue related to the services, both parties will submit to the judges and courts of Palma de Mallorca.

Privacy Policy

https://palmariad.com/ It is an Internet domain owned by:

  • COMERCIAL RAMIS, S.L.
  • B07041783
  • AV. JAIME III 21, 07012 PALMA DE MALLORCA

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, regarding the protection of data of natural persons with regard to the processing of personal data and their free movement and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, we detail the Privacy Policy.

We reserve the right to modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Agency for Data Protection. In this case, said changes will be announced, indicating clearly and with due notice the modifications made, and requesting, if necessary, the acceptance of said changes.

The User agrees that all data provided by him are true and correct.

WHAT KIND OF DATA WILL WE USE?

Identification, economic and financial data.

FOR WHAT PURPOSES ARE WE GOING TO USE THE USER DATA?

  • In the case of contracting the services, we will process the data collected from the sales forms in order to be able to provide the service to the Users.
  • To attend to the queries of Users who contact us through the Contact forms.
  • For fiscal, accounting and administrative management in order to be able to manage the service that the User requests and the corresponding legal obligations that give rise to the service provided.
  • By sending us the CV for personnel selection processes.
  • If the User accepts cookies, data such as IP address, geolocation, record of use of the service, sites and habits will be collected, in order to improve the quality of the service/product and for statistical purposes.
  • In the case of Users with whom there is a contractual relationship, we can send commercial advertising communications related to products or services similar to those that were initially contracted by e-mail, fax, SMS, MMS, social communities or other electronic or physical means.

WHAT ARE THE LEGITIMATE BASIS FOR PROCESSING?

We can treat the personal data of the User due to a legitimate interest, regarding the service and regarding the sending of personalized commercial communications, both by ordinary and electronic means, related to our products and services.

When the basis of the treatment is consent, we will request acceptance as a legitimate basis to use the data. Taking into account that the User may revoke it at any time by sending us a message to lopdgdd@palmariad.com

HOW LONG ARE WE GOING TO KEEP USER DATA?

We will keep the User’s personal data in our information systems as long as they are necessary, continue the relationship as a client and to comply with legal obligations.

TO WHOM CAN WE COMMUNICATE USER DATA?

The User’s data will not be transferred to third parties except in cases where there is a legal obligation, expressly authorizes us to do so and/or when necessary to comply with the agreed contract to provide our services.

In order to manage the services and/or products that you request, in some cases, it will be necessary to transfer the data to companies of the same group and/or service providers, for administrative purposes, storage or to support communication.

Data transfers outside the European Union are not foreseen, except in cases where the User expressly authorizes us to manage the service we offer.

HOW CAN THE USER EXERCISE THEIR RIGHTS?

The User can exercise their rights of access, rectification, opposition and deletion of their data, as well as request the limitation and portability of the same to the following email: lopdgdd@palmariad.com

HOW CAN THE USER EXERCISE THEIR RIGHTS?

  • To rectify inaccurate data or, where appropriate, request its deletion (right to be forgotten) when, for example, you have withdrawn your consent. In that case, we will only keep them for the exercise or defense of claims and/or for the fulfillment of a legal obligation.
  • To request the limitation of data processing when, for example, the data is no longer necessary for the purposes for which it was collected.
  • To request the portability of the User’s data in an automated format that allows its copying, transfer and transmission, when the treatment is carried out by automated means.
  • In addition, you can claim before the Control Authority (Spanish Agency for Data Protection agpd.es)

WHAT KIND OF DATA ARE EXCEPTIONAL?

The mandatory nature will be communicated in the forms that are on the web, with respect to the collection of some data, by means of a (*). The non-completion of said data may prevent the provision of all those services linked to such data, freeing us from all responsibility for the non-provision or incomplete provision of these services.

La empresa titular del sitio Web COMERCIAL RAMIS, S.L. le informa acerca del uso de las cookies en el presente sitio Web:

Las cookies son archivos que se pueden descargar en su equipo a través de las páginas Web que visita. Son herramientas que tienen un papel esencial para la prestación de numerosos servicios de la sociedad de la información. (servicios en internet)

Tipos de cookies de funcionamiento según dictamen 4/2012 del GT29

  • Cookies de entrada de usuario.
  • Cookies de identificación o autenticación del usuario. (únicamente de sesión).
  • Cookies de seguridad del usuario. (los que han sido solicitados por el usuario)
  • Cookies de reproductor multimedia. (estrictamente necesario para reproducir contenido)
  • Cookies de sesión para equilibrar la carga.
  • Cookies de personalización de la interfaz de usuario.
  • Cookies de complemento (plug-in) para intercambiar contenidos sociales

Este sitio Web utiliza cookies de este tipo, que permiten el funcionamiento y la prestación del servicio.

Cookies exceptuadas de consentimiento:

  • Medición de audiencia, página por página;
  • La lista de páginas desde las que se ha seguido un enlace para solicitar la página actual (a veces llamada „referente“), ya sea interna o externa al sitio, por página y agregada diariamente;
  • Determinación del tipo de dispositivo, navegador y tamaño de pantalla de los visitantes, por página y agregados diariamente;
  • Estadísticas de tiempo de carga de la página, por página y agregadas por hora;
  • Estadísticas sobre el tiempo dedicado a cada página, la tasa de rebote, la profundidad de desplazamiento, por página y agregadas diariamente.
  •  Estadísticas sobre las acciones de los usuarios (clics, selecciones), por página y agregadas diariamente; Página: 4 de 5
  • Estadísticas sobre la zona geográfica de origen de las solicitudes, por página y agregadas diariamente.

Por lo tanto, cualquier otro tratamiento de los datos más allá de estos listados tanto por el editor como por el proveedor ha de contar con el consentimiento del interesado para ser considerado lícito.

No exceptuadas: (es necesario el consentimiento)

TIPOS DE COOKIES

Cookies según entidad que las gestione:

· Cookies propias: Se envían al equipo del usuario desde un equipo o dominio gestionado por el propio editor y desde el que se presta el servicio solicitado por el usuario.

· Cookies de terceros: Se envían al equipo terminal del usuario desde un equipo o dominio que es gestionado por otra entidad que trata los datos obtenidos a través de las cookies.
Si acepta las cookies de terceros y desea eliminarlas, deberá hacerlo, desde las opciones del navegador o desde el sistema ofrecido por el tercero.

Cookies según el tiempo que permanecen activadas:

· Cookies de sesión: Recaban y almacenan datos, mientras el usuario accede a la página web.

· Cookies persistentes: Son un tipo de cookies en el que los datos siguen almacenados en el terminal y pueden ser accedidos y tratados durante un período definido por el responsable de la cookie y que puede ir de unos minutos a varios años.
En este último caso, cuando se instalen cookies persistentes, se reducirá al mínimo necesario su duración en el tiempo, teniendo en cuenta la finalidad de su uso.

Cookies según finalidad:

· Cookies técnicas: Son aquellas que permiten al usuario la navegación a través de una página web, plataforma o aplicación y la utilización de las diferentes opciones o servicios que en ella existan incluyendo aquellas en que el editor utiliza para permitir la gestión y operativa de la página web y habilitar sus funciones y servicios.

· Cookies de análisis: Son aquellas que, bien tratadas por el titular del sitio, o por terceros, permiten cuantificar el número de usuarios y así realizar la medición y análisis estadístico de la utilización, que hacen los usuarios del servicio ofertado.

Para ello, se analiza su navegación en la página web, con el fin de mejorar la oferta de productos o servicios que le ofrecemos.

· Cookies de preferencias o personalización: Permiten recordar información para que el Usuario acceda al servicio con determinadas características que pueden diferenciar su experiencia de la de otros usuarios, en función del tipo de navegador o región donde accede, etc. (Por ejemplo, el idioma)

· Cookies de publicidad comportamental: Almacenan información del comportamiento de usuarios, obtenida a través de la observación continuada, de sus hábitos de navegación, lo que permite desarrollar un perfil específico para mostrar publicidad en función del mismo.

A través de la analítica web se obtiene información relativa al número de Usuarios que acceden a la web, el número de páginas vistas, la frecuencia y repetición de las visitas, su duración, el navegador utilizado, el operador que presta el servicio, el idioma, el terminal que utiliza, o la ciudad a la que está asignada su dirección IP. Información que posibilita un mejor y más apropiado servicio por parte de este sitio Web.

Terceros que prestan servicio
En concreto los terceros con los que se ha gestionado algún servicio para el que es necesaria la utilización de cookies son:

NAME OF PROVIDER PURPOSE COOKIE MORE INFORMATION AT
Google analytics Web Analytics http://www.google.com/intl/en/policies/privacy/
Google AJAX Search API Web Analytics http://www.google.com/intl/en/policies/privacy/
Facebook Connect Tool https://www.facebook.com/FacebookforDevelopers
Double Click Advertising http://www.google.com/intl/en/policies/privacy/
Google Tag Manager Tool http://www.google.com/intl/en/policies/privacy/

.

Aceptación de la Política de cookies
La empresa muestra información sobre su Política de cookies en cualquier página del sitio Web con cada inicio de sesión con el objeto de que usted sea consciente.
Ante esta información es posible llevar a cabo las siguientes acciones:

  • Aceptar cookies. No se volverá a visualizar este aviso al acceder a cualquier página del sitio Web durante la presente sesión.
  • Configuración: Podrá modificar la configuración de las cookies y/o rechazarlas

Photos & videos

Professional photo or video cameras are not allowed in the hotel without previous approval by the management.
Hotel guests and external clients are not allowed to do photo or videos of the hotel for commercial use.
At Palma Riad the most important thing is to keep the exclusivity and privacy of all our guests.
Our facilities and common areas are very limited. That is the reason why is not allowed to make photo or video shootings as professional or promotional purposes.
Inside of the rooms, use is exclusive to registered customers only. Friends or collaborator of the guests have no access permitted. Neither will professional video or photo material be allowed access to the rooms, without the consent of the hotel management.